we want to inform you that here, first of all, we are all ok! Our Team is still working, with reduced hours for safety reasons. Our Health Authorities and our First Minister have made the decision of suspending all activities involving large communities, as schools, university, cinemas, concerts, museums and ask Italian people to stay at home, go out just for working and for necessity, JUST to reduce the risk of contamination. The whole Italy is a red-zone, an off limit area from and to it is not possible to enter and exit. This is the only possible way to reduce the contamination and go back to our daily routine as soon as possible!
This decree is valid until the 3rd of April. The situation is unpredictable and we cannot know now if Museums and Factories will be opened again in April or not.
So, we have decided that for all tours booked from April to September, the cancellation policy we apply is the following:
€ 50 as agency fee, for any cancellation until 1 day before
Since we know that you will want to spend your holidays in Italy, maybe later this summer/autumn or next year, we have also decide “to freeze” the penalty paid until December 2021. It means that, if you will come back and re-book a tour with us, we will do a discount equal to the penalty paid.
We hope for your understanding, trust and support, we remain at your disposal for any further information.
My Motorland Team